@charset "UTF-8";html{font-size:62.5%}@media screen and (max-width:767px){.pc-only{display:none}}@media screen and (min-width:768px){.sp-only{display:none}}@media screen and (min-width:768px){html{min-width:1000px}}.img-fluid{max-width:100%;height:auto}.img-halfid{max-width:50%;height:auto}:root{--voice-blue:#005BAC;--voice-light-blue:#00AEEF;--voice-orange:#F39800;--voice-white:#FFFFFF;--voice-bg:#f0f4f8;--voice-text-sub:#666666}#customer-voice .container--header{background-color:var(--voice-blue);color:var(--voice-white);text-align:center;padding:80px 0;position:relative}@media screen and (max-width:767px){#customer-voice .container--header{padding:4rem 0}}#customer-voice .container--header h1{font-size:40px;font-size:4rem;font-weight:700;letter-spacing:.15em}@media screen and (max-width:767px){#customer-voice .container--header h1{font-size:22px;font-size:2.2rem}}#customer-voice .intro-section{margin:4rem auto;background:#fff;padding:2.5rem;border-radius:1.2rem;-webkit-box-shadow:0 .5rem 2rem rgba(0,91,172,.05);box-shadow:0 .5rem 2rem rgba(0,91,172,.05);position:relative;border:.1rem solid rgba(0,91,172,.1);max-width:100rem}#customer-voice .intro-section .intro-heading{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:1rem;margin-bottom:1.5rem;font-size:20px;font-size:2rem;font-weight:700;color:var(--voice-blue);-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}#customer-voice .tab-navigation{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;gap:1rem;margin:4rem 0}#customer-voice .tab-navigation .tab-trigger{padding:.8rem 2rem;font-weight:700;border:.2rem solid var(--voice-blue);background:var(--voice-white);color:var(--voice-blue);border-radius:5rem;cursor:pointer;-webkit-transition:all .3s ease;transition:all .3s ease;-webkit-box-flex:1;-webkit-flex:1;-ms-flex:1;flex:1;max-width:15rem;text-align:center}#customer-voice .tab-navigation .tab-trigger.active{background:var(--voice-blue);color:var(--voice-white)}#customer-voice .tab-panel{display:none}#customer-voice .tab-panel.active{display:block;-webkit-animation:fadeIn .5s ease;animation:fadeIn .5s ease}#customer-voice .tour-card{background:var(--voice-white);border-radius:1rem;-webkit-box-shadow:0 .5rem 1.5rem rgba(0,0,0,.05);box-shadow:0 .5rem 1.5rem rgba(0,0,0,.05);overflow:hidden;margin:0 auto 2rem;max-width:100rem}#customer-voice .tour-card .tour-nav-bar{background:#f8f9fa;padding:0;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;border-bottom:.1rem solid #eee;overflow-x:auto;-webkit-overflow-scrolling:touch}#customer-voice .tour-card .tour-nav-bar .tour-nav-link{font-weight:700;color:var(--voice-blue);text-decoration:none;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;gap:.6rem;cursor:pointer;padding:1.2rem 2rem;white-space:nowrap;border-bottom:.3rem solid transparent}#customer-voice .tour-card .tour-nav-bar .tour-nav-link.active{border-color:var(--voice-orange);color:var(--voice-orange);background:#fff}#customer-voice .tour-card .tour-layout{display:-ms-grid;display:grid;-ms-grid-columns:1fr;grid-template-columns:1fr}@media screen and (min-width:768px){#customer-voice .tour-card .tour-layout{-ms-grid-columns:1fr 1.5fr;grid-template-columns:1fr 1.5fr}}#customer-voice .tour-card .tour-layout .tour-image{background:#ddd center/cover;min-height:20rem;-webkit-transition:background .5s;transition:background .5s}@media screen and (min-width:768px){#customer-voice .tour-card .tour-layout .tour-image{min-height:25rem}}#customer-voice .tour-card .tour-layout .tour-body{padding:2.5rem}#customer-voice .tour-card .tour-layout .tour-body .tour-labels{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:.8rem;margin-bottom:1.2rem;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap}#customer-voice .tour-card .tour-layout .tour-body .label-tag{font-size:11px;font-size:1.1rem;font-weight:700;padding:.3rem .8rem;border-radius:.4rem;background:#f0f7ff;color:var(--voice-blue);border:.1rem solid #cde4ff}#customer-voice .tour-card .tour-layout .tour-body .tour-name{font-size:20px;font-size:2rem;color:var(--voice-blue);margin:0 0 1rem 0;line-height:1.3}#customer-voice .tour-card .tour-layout .tour-body .tour-text{color:var(--voice-text-sub);margin-bottom:2rem}#customer-voice .date-action-area .date-action-text{font-size:13px;font-size:1.3rem;color:var(--voice-blue);margin-bottom:1rem;font-weight:700}#customer-voice .date-action-area .date-selector-grid{display:-ms-grid;display:grid;-ms-grid-columns:1fr,1fr;grid-template-columns:1fr,1fr;gap:.8rem;margin-top:1rem}@media screen and (min-width:768px){#customer-voice .date-action-area .date-selector-grid{grid-template-columns:repeat(auto-fill,minmax(14rem,1fr))}}#customer-voice .date-action-area .date-selector-grid .btn-date-select{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;gap:.6rem;background:#f8f9fa;color:var(--voice-text-sub);padding:1rem;border-radius:.6rem;font-size:13px;font-size:1.3rem;font-weight:700;cursor:pointer;border:.1rem solid #ddd;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-transition:all .2s;transition:all .2s}@media screen and (max-width:767px){#customer-voice .date-action-area .date-selector-grid .btn-date-select{max-width:100%}}#customer-voice .date-action-area .date-selector-grid .btn-date-select:hover{background:#fff;border-color:var(--voice-blue)}#customer-voice .date-action-area .date-selector-grid .btn-date-select.active{background:var(--voice-orange);color:#fff;border-color:var(--voice-orange)}#customer-voice .review-placeholder{max-width:100rem;margin:3rem auto;text-align:center;padding:4rem 2rem;background:#fff;border-radius:1.2rem;border:.2rem dashed #d0d7de;color:#999}#customer-voice .summary-area{max-width:100rem;margin:2rem auto 0;background:#fff;border-radius:1rem;padding:2rem;border:.1rem solid #e6eef5;display:none}#customer-voice .summary-layout{display:-ms-grid;display:grid;-ms-grid-columns:1fr;grid-template-columns:1fr;gap:2rem}@media screen and (min-width:768px){#customer-voice .summary-layout{-ms-grid-columns:1.4fr 1fr;grid-template-columns:1.4fr 1fr;gap:3rem}}#customer-voice .summary-info{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start}#customer-voice .summary-info .btn-tour-detail{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;gap:.8rem;background:var(--voice-blue);color:#fff;padding:1.2rem 2.4rem;border-radius:.6rem;text-decoration:none;font-weight:700;margin-bottom:2rem;-webkit-transition:opacity .2s;transition:opacity .2s}#customer-voice .summary-info .btn-tour-detail:hover{opacity:.9}#customer-voice .summary-info .reflection-box{background:#fdfaf0;border:1px solid #faecc5;padding:1.5rem;border-radius:.8rem;position:relative}#customer-voice .summary-info .reflection-box .reflection-label{display:inline-block;background:#f39800;color:#fff;font-size:11px;font-size:1.1rem;font-weight:700;padding:.2rem .8rem;border-radius:.4rem;margin-bottom:.8rem}#customer-voice .summary-info .reflection-box .reflection-content-container{position:relative;-webkit-transition:max-height .4s cubic-bezier(.25,.8,.25,1);transition:max-height .4s cubic-bezier(.25,.8,.25,1)}@media screen and (max-width:767px){#customer-voice .summary-info .reflection-box .reflection-content-container.collapsed{max-height:11.2rem;overflow:hidden}#customer-voice .summary-info .reflection-box .reflection-content-container.collapsed .reflection-fade{display:block;position:absolute;bottom:0;left:0;width:100%;height:4.5rem;background:-webkit-gradient(linear,left top,left bottom,from(rgba(253,250,240,0)),to(#fdfaf0));background:-webkit-linear-gradient(rgba(253,250,240,0),#fdfaf0);background:linear-gradient(rgba(253,250,240,0),#fdfaf0);pointer-events:none}}#customer-voice .summary-info .reflection-box .reflection-content{color:#555;line-height:1.6;white-space:pre-wrap}#customer-voice .summary-info .reflection-box .reflection-fade{display:none}#customer-voice .summary-info .reflection-box .btn-reflection-toggle{display:none}@media screen and (max-width:767px){#customer-voice .summary-info .reflection-box .btn-reflection-toggle{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;gap:.4rem;background:0 0;border:none;color:var(--voice-blue);font-size:13px;font-size:1.3rem;font-weight:700;padding:.8rem 0 0;cursor:pointer;margin-top:.5rem;outline:0}}#customer-voice .satisfaction-chart-container{background:#fcfdfe;border:.1rem solid #e2e8f0;padding:2rem;border-radius:1rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center}#customer-voice .satisfaction-chart-container .chart-title-label{font-size:15px;font-size:1.5rem;font-weight:700;color:var(--voice-blue);margin-bottom:1.5rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;gap:.6rem}#customer-voice .satisfaction-chart-container .chart-wrapper{position:relative;width:100%;max-width:24rem}#customer-voice .satisfaction-chart-container .chart-pending-box{display:none;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;height:18rem;color:#888;text-align:center;font-size:13px;font-size:1.3rem;border:1px dashed #cbd5e1;border-radius:.8rem;background:#f8fafc;width:100%}@-webkit-keyframes spin{0%{-webkit-transform:rotate(0);transform:rotate(0)}100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}}@keyframes spin{0%{-webkit-transform:rotate(0);transform:rotate(0)}100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}}#customer-voice .animate-spin-custom{-webkit-animation:spin 2s linear infinite;animation:spin 2s linear infinite}#customer-voice .review-area{display:none}#customer-voice .review-area.visible{display:block;-webkit-animation:fadeIn .5s ease;animation:fadeIn .5s ease}#customer-voice .review-area .review-divider{max-width:100rem;margin:3rem auto 2rem;border-bottom:.2rem solid var(--voice-blue);padding-bottom:1rem}#customer-voice .review-area .review-title{font-size:16px;font-size:1.6rem;gap:1.2rem;color:var(--voice-blue);display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;margin:0;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap}#customer-voice .review-area .review-title small{font-size:13px;font-size:1.3rem;color:#666;font-weight:400;margin-left:.5rem}@media screen and (min-width:768px){#customer-voice .review-area .review-title{font-size:18px;font-size:1.8rem;gap:.8rem}}#customer-voice .review-area .reviews-container{-webkit-column-count:2;column-count:2;-webkit-column-gap:2rem;column-gap:2rem;max-width:100rem;margin:0 auto}@media screen and (max-width:767px){#customer-voice .review-area .reviews-container{-webkit-column-count:1;column-count:1}}#customer-voice .review-area .review-item{-webkit-column-break-inside:avoid;break-inside:avoid;background:var(--voice-white);padding:2rem;border-radius:1.2rem;margin-bottom:2rem;-webkit-box-shadow:0 .3rem 1rem rgba(0,0,0,.03);box-shadow:0 .3rem 1rem rgba(0,0,0,.03);border:.1rem solid #f0f0f0}#customer-voice .review-area .review-header{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;margin-bottom:1rem;font-size:13px;font-size:1.3rem}#customer-voice .review-area .reviewer-name{font-weight:700;color:var(--voice-blue)}#customer-voice .review-area .review-stars{color:var(--voice-orange)}#customer-voice .review-area .star-muted{color:#e0e0e0}#customer-voice .review-area .review-comment{font-size:15px;font-size:1.5rem}#customer-voice .staff-reply{margin-top:1.5rem;padding:1.2rem;background-color:#f7fbff;border-left:.3rem solid var(--voice-blue);border-radius:0 .6rem .6rem 0}#customer-voice .staff-reply .staff-reply-header{font-weight:700;color:var(--voice-blue);font-size:12px;font-size:1.2rem;margin-bottom:.5rem}#customer-voice .staff-reply .staff-reply-content{font-size:13px;font-size:1.3rem;color:#555}@-webkit-keyframes fadeIn{from{opacity:0;-webkit-transform:translateY(1rem);transform:translateY(1rem)}to{opacity:1;-webkit-transform:translateY(0);transform:translateY(0)}}@keyframes fadeIn{from{opacity:0;-webkit-transform:translateY(1rem);transform:translateY(1rem)}to{opacity:1;-webkit-transform:translateY(0);transform:translateY(0)}}
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